For 2012, we chose to report our CSR efforts through this website. The information addresses our four focus areas – People, Products, Community and Planet – and covers topics and issues that we believe are important to our customers, employees, partners and stakeholders. We also have included links to information and resources found on and to past reports regarding our financial, corporate governance and workplace policies and performance.

The information contained on this website pertains to company-operated stores under the Safeway, Randalls, Carrs/Safeway, Tom Thumb, Vons and Pavilions brands in the United States and Canada.

Reporting Year
Calendar year (The 52-week period ended December 31, 2012).

All references to currency are in U.S. dollars, unless otherwise noted.

2012 CSR Brochure

Previous Reports
Download our previous CSR Reports:

Global Reporting Initiative Index This report has been informed by the Global Reporting Initiative (GRI) G3 Guidelines, a set of internationally recognized non-financial reporting standards. Key indicators are located in the below GRI Index. Safeway self-declares this report to GRI application level C.

GRI Table

Indicator Description Location
1. Strategy and Analysis
1.1 Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy. CEO Letter
1.2 Description of key impacts, risks, and opportunities. Our cross-functional CSR Taskforce, chaired by one of Safeway’s Executive Vice Presidents, convenes senior leaders across all functional areas of the company and continues to meet regularly. The objective of the Taskforce is to build on and accelerate our sustainability efforts. Since the inception of the CSR Taskforce in 2008, the group has identified sustainability initiatives for the business based on key risks, impacts, and opportunities. We have organized our CSR efforts around four platforms (People, Products, Community and Planet) and have identified senior leaders to manage and drive our sustainability efforts within the organization and across these four platforms.
2. Organizational Profile
2.1 Name of the organization. Safeway Inc.
2.2 Primary brands, products, and/or services. Safeway Fact Book
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Safeway 2012 Annual Report
2.4 Location of the organization's headquarters. Pleasanton, CA, USA.
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Safeway 2012 Annual Report
2.6 Nature of ownership and legal form. Safeway 2012 Annual Report
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Safeway 2012 Annual Report
2.8 Scale of reporting organization. Safeway 2012 Annual Report
2.9 Significant changes during the reporting period regarding its size, structure, or ownership including: - The location of, or changes in operations, including facility openings, closings, and expansions; and - Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations). Not Applicable
2.10 Awards received in the reporting period. Awards and Recognition
3. Report Parameters
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Calendar year 2012
3.2 Date of most recent previous report (if any). We released our 2011 Corporate Social Responsibility Summary Report on October 2012.
3.3 Reporting cycle (annual, biennial, etc.). Safeway provides information regarding Corporate Social Responsibility progress on an annual cycle with periodic updates on the website.
3.4 Contact point for questions regarding the report or its contents. Contact Us
Report Scope and Boundary
3.5 Process for defining report content, including: - Determining materiality; - Prioritizing topics within the report; and - Identifying stakeholders the organization expects to use the report. Safeway's cross-functional CSR Taskforce continuously sets priorities based on topics that are material to the business. This report contains key topics, metrics and issues that are a part of our business and CSR strategy. Through regular meetings, the CSR Taskforce reviews material topics and engages with relevant internal and external stakeholders.
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). Except where noted, this report covers all Safeway business units, divisions and owned facilities in North America.
3.7 State any specific limitations on the scope or boundary of the report. Deviations from scope and limitations are noted where applicable.
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Unless otherwise noted, information regarding joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities are included in this report.
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Safeway used numerous industry-accepted data measurement techniques in responding to the GRI Indicator Protocols.
3.10 Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/periods, nature of business measurement methods). Not Applicable
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Not Applicable
3.12 Table identifying the location of the Standard Disclosures in the report. GRI Index
3.13 Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s). Safeway did not seek external assurance for this report.
4. Governance, Commitments and Engagement
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Safeway 2012 Annual Report
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement). Safeway 2012 Annual Report
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Safeway 2012 Annual Report
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Whistleblower Policy
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). Compensation Committee Charter
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Safeway 2012 Annual Report
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. Corporate Governance
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Safeway 2012 Annual Report
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. The Nominating and Corporate Governance Committee of the Board of Directors oversees the Company’s corporate social responsibility program. Safeway’s cross-functional CSR Taskforce, chaired by one of our Executive Vice Presidents, convenes senior leaders across all functional areas of the company and continues to meet regularly. The objective of this Taskforce is to build on and accelerate our efforts in this area and to realize our vision: to be the premier retailer in the grocery sector with an unrivaled reputation for pursuing growth through leadership in environmental, socially responsible and ethical business practices. In addition, we have a VP of Sustainability and also have identified five senior leaders for our four CSR platforms (People, Product, Community and Planet) to drive our sustainability efforts through the sub-committees to achieve the established vision. They meet on a regular basis and have specific goals and targets.
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. Nominating and Corporate Governance Committee Charter
Commitments to External Initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Safeway has adopted an Enterprise Risk Management program and complies with the Committee of Sponsoring Organizations (COSO) framework to assess, manage and report risk. We divide our risks into four categories: strategic, operational, compliance and reporting. The Audit Committee of the Board of Directors is responsible, on behalf of the Board of Directors, for oversight of Enterprise Risk Management. As part of this responsibility, the Committee reviews management's plans and processes for managing risk at least annually and reviews management's processes for identifying, assessing and responding to new risk areas relevant to Safeway. We solicit feedback from business managers to assess these risks and form processes to mitigate the risks.
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Not Applicable
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: - has positions in governance bodies; - participates in projects or committees; - provides substantive funding beyond routine membership dues; - views membership as strategic. Retail Industries Leaders Association, Global Packaging Project through the Consumer Goods Forum, FishWise, Food Marketing Institute, Greenpeace, Forest Stewardship Council and Rainforest Alliance
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization. Seafood Sustainability
Animal Welfare
Quality Assurance
Environmental Policy
Industry Collaboration
4.15 Basis for identification and selection of stakeholders with whom to engage. Safeway's cross-functional CSR Taskforce continuously sets priorities based on topics that are material to the business. Through regular meetings, the Taskforce reviews material  topics and engages with relevant internal and external stakeholders.
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Also please indicate the principles formulated at corporate level that guide your company's stakeholder engagement at site level. Please attach/provide supporting documents or indicate website. Across a variety of topic areas, Safeway regularly convenes groups of employees and external experts to discuss important issues. In addition, we participate in industry working groups.  Regular working groups meet to discuss topics covered in the following areas:
Seafood Sustainability
Animal Welfare
Industry Collaboration
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Seafood Sustainability
Animal Welfare
Industry Collaboration
5. Management Approach and Performance Indicators
EC3 Coverage of the organization’s defined benefit plan obligations Safeway 2012 Annual Report
EC6 Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation Buying Local
EN5 Energy saved due to conservation and efficiency improvements Resource Conservation
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives Energy Initiatives
EN14 Strategies, current actions and future plans for managing impacts on biodiversity. Seafood Sustainability
Water Initiatives
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Sustainability Initiatives
EN22 Total weight of waste by type and disposal method Recycling and Waste Reduction
EN27 Percentage of products sold and their packaging materials that are reclaimed by category Recycling and Waste Reduction
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce Supply Operations Initiatives
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor Business Policies
LA1 Total workforce by employment type, contract, and region broken down by gender Employees
LA4 Percentage of employees covered by collective bargaining agreements. Safeway 2012 Annual Report
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Employee and Customer Safety
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Health and Wellness
LA12 Percentage of employees receiving regular performance and career development reviews, by gender. Employee Development
SO1 Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting. Community
SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures Anti-corruption training is one topic that is included in the Code of Business Conduct training that all eligible employees attend every other year. The training is either a live training session facilitated by the legal team or web training.
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Brands
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